Watch and share the 360-degree virtual reality tour of the Federal Bank, one of the leading Private Sector, scheduled commercial bank in India.
Federal Bank is a leading Private Sector, scheduled commercial bank in India, headquartered in Aluva, Kochi with a history of 70 years and a large network of over 1251 branches and over 1665 ATMs and 258 cash recyclers spread across the country
The history of Federal Bank dates back to the pre-independence era. Though initially it was known as the Travancore Federal Bank, it gradually transformed into a full-fledged bank under the able leadership of its Founder, Mr. K P Hormis. The name Federal Bank Limited was officially announced in the year 1947 with its headquarters nestled on the banks of the river Periyar. Since then there has been no looking back and the bank has become one of the strongest and most stable banks in the country.
Be a “customer-centric” organisation setting standards for customer experience.
Be the ‘trusted’ partner of choice for target (SME, Retail, NRI) customers.
Become the numero uno bank in Kerala and a leading player in our chosen segments/markets.
Offer innovative yet simple products supported by state-of-the-art technology.
Have a dynamic and energised workforce with a strong sense of belonging.
Deliver top-tier financial performance and superior value to stakeholders.
Be a role model for corporate governance and social responsibility.
Devote balanced attention to the interests and expectations of stakeholders, and in particular:
Shareholders: Achieve a consistent annual post-tax return of at least 20% on net worth.
Employees: Develop in every employee a high degree of pride and loyalty in serving the Bank.
Customers: Meet and even exceed expectations of target customers by delivering appropriate products and services, employing, as far as feasible, the single-window and 24-hour-seven-day-week concepts, leveraging strengthened branch infrastructure, ATMs, and other alternative distribution channels, cross-selling a range of products and services to meet customer needs varying over time, and ensuring the highest standards of service at all times.